Pleae read in full:

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Arriving Late: You will receive a courtesy phone call 5 minutes past your scheduled start time. Your massage may be shortened to fit your scheduled time and you will be responsible to pay for the service in full. If I have not heard from you 15 minutes after your scheduled time, you will be considered a “no-show” and will be held responsible for paying for the scheduled service in full. 

Your appointment is your responsibility:  While I do offer email and text message reminders, failing to receive them or read them does not waive your responsibility for your appointment time. Parents, you are responsible for your minor children’s appointment times and the fees they may incur for not attending them. No-shows will be charged the full value for the service(s) booked with either the credit card or gift certificate on file.  

Cancelations: You may cancel your appointment without charge 6 hours before your scheduled time. If you cancel your appointment after the 6 hour mark, you will be charged 50% of the scheduled service price. If you do not call to cancel your appointment or do not show up for your appointment, you will be charged full price for the scheduled service.  

Payments: Full payment is always due at the time of service unless prior agreements are made. Space for Grace accepts Visa, Mastercard, Discover, American Express, Venmo, Space for Grace gift cards and cash.  

Refunds: All services, retail sales and gift card sales are final. Retail items can only be refunded if unused, in its original packaging and presented with a receipt within 7 days of purchase. Opened products will not be accepted for return or exchange. 

 Minors: Children are not allowed at your appointment or in the treatment room unless they are receiving a service.If you show up to your appointment with a child who is not receiving a service you will be asked to reschedule your appointment and your appointment will be considered a no-show. You will be charged for the appointment in full.  

Pets: No pets are allowed in the lobby or treatment rooms (this policy does not apply to animals that are used to assist, support or provide service to persons with disabilities.)